Department of Street Services
Reporting Emergency Situations

The Department of Street Services responds to many types of emergency situations, including all types of emergency street repair needs.  Telephones are answered around the clock and crews are dispatched immediately for hazardous situations.

TO REPORT ANY OF THE FOLLOWING HAZARDOUS SITUATIONS DIAL 311 WHEN CALLING FROM INSIDE THE CITY LIMITS, AND (214) 670-5111 WHEN CALLING FROM OUTSIDE THE DALLAS CITY LIMITS.

• Dangerous pot holes
• Stopped up street drains or flooding
• Debris blocking streets or alleys
• Loose or missing storm sewer lids
• Missing or damaged guardrails
• Fallen trees/blockages on streets and alleys
• Stop signs
• Traffic lights
• Pavement markings
• Turn lanes
• Speed limits
• Speed bumps
• Street lights