A citizen may choose to contact the City to request NON-emergency City services available from
these 3-1-1 services web pages. For services not available on the Internet please contact a 3-1-1 Customer Service Agent to assist you. If you are outside City limits the phone number is
(214)-670-5111. 3-1-1 is your call to City Hall. 3-1-1 provides access to City Services 7 days a
week from 6AM – 8PM for routine calls and 24 hours a day, 7 days a week for urgent requests such
as street leaks, burst pipes, sewer issues, sick, confined or injured animals, animal bites, traffic
signal outages, downed signal light poles, street spillages and downed trees.