Strategic Customer Services
Action Plan Reports
(All reports in Adobe pdf file format unless noted otherwise.)
The Citywide Action Plan serves as the tactical plan for achieving the City’s budget-based Strategic Plan. The Action Plan focuses on major departmental activities, or tactics, which are aligned to support Dallas City Council’s citywide priorities. Activities are also linked to individual employee performance plans. The Action Plan covers a 3-5 year planning timeframe, but focuses on progress made during the current fiscal year.
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